Text Stem

i was registered on the old site and have managed to login. What's the next step?

Go to the My Paddock area. On the RHS you will find the link 'Producer Profile'. Click here and work your way through the fields to fill in the gaps and establish a Producer Profile.

I'm a new user and have managed to register and login. What now?

Go to the My Paddock area. On the RHS you will find the link 'Producer Profile'. Click this and you will see a button 'Create new producer profile'. Click this and work your way through the fields.

I have an existing production from the old site. Can you guide me on how to update it on the new site?

Go to the My Paddock area. On the RHS you will find a link named 'Production Profile'. Click here and work your way through the fields. See the guide here

I'm having trouble uploading assets

See the guide here. This is one of the more temperamental aspects of the site, so contact your state Blue Heeler if you are still having trouble.

Parts of the site seem to be displaying strangely and I get strange multiple views when I move my mouse.

We have had some problems during testing when the site is viewed via Internet Explorer. It works really well with Firefox, which can be downloaded free for PCs here or Macs here. Otherwise, check that your version of Explorer is up-to-date.

The site seems to be running very slowly.

Yes, apologies for this. We currently have de-bugging software running and this slows things down. It is also being hosted on a temporary server. Things should be up to speed by late February.

What are tags and how do I use them?

Tags make searches more effective. You can use as many as you like, by ticking existing ones or creating new ones. It's a chance to point presenters to a special interest aspect of your work that may not come out in the rest of the profile.

Some of the information in my Production Profile is confidential. Who will see this?

Other producers and non-registered users will only see your front page or 'public' view. Only registered presenters will see the full details in your Production Profile.

I'm only part way through creating a profile but I don't want anyone to see it yet.

If your profile is checked 'draft', only you will see it. It can only be seen by presenter once you have checked 'publish'.

Is there a cost for uploading a Production Profile?

No, at this stage you will only be charged for entering your prouduction in a Long Paddock voting round. A published Production Profile will be available to presenters to view as soon as it is published.

I can find several versions of a production from the old site.

Find the most up-to-date and delete the other/s

If you have other questions, email or call your nearest Blue Heeler here.